We are pleased to share exciting news about how we’re evolving to better serve you.
Over the past year and a half, we’ve been working on a significant expansion of our capabilities. We’re proud to officially introduce you to our new organizational structure that has strengthened our service offerings while streamlining our services.
Provident Insurance Programs, Inc.
This is our parent company, which is the next evolution in the history of the Provident family of companies. We have built our reputation on superior service and innovation in creating best-in-class insurance programs and services, having grown from a family-run insurance agency started in 1902 to a nationally recognized program administrator. We provide shared services and support to you on behalf of our family of companies, which currently include Provident Agency, Inc., and Provident Claims Services, Inc. To learn more, visit our new website here.
Provident Claims Services, Inc.
To enhance our dedication to being a best-in-class claims service provider, we established Provident Claims Services, Inc., which is a Third-Party Administrator (TPA) focused on customized claims services for specialized insurance programs designed for firefighters, EMS providers, law enforcement, volunteer and nonprofit groups, youth sports participants, municipal workers, and more. This dedicated claims practice provides specialized support with a focus on excellent customer service and detailed, expert attention when it matters most. To learn more, visit our new website here.
Provident Agency, Inc.
Founded in 1902, our rich history involves the creation of custom firefighter insurance benefits in 1928. Today, we continue to be a pioneer in developing insurance programs for firefighters, EMS providers, law enforcement, and municipal entities. In addition, we provide Special Risks insurance for various volunteer and nonprofit groups. Sales, underwriting, and certain administrative functions continue to reside at Provident Agency, Inc. For more information, visit our website here.
While Provident Insurance Programs, Inc., and Provident Claims Services, Inc., have been active for over a year diligently working to support our operations, we wanted to be certain they were fully integrated and running smoothly before making this official announcement. We’re incredibly proud of the work they’ve already accomplished and the positive impact they’ve had on our ability to deliver for you.
What does this mean for you?
- Enhanced Service: You can expect an even more streamlined and efficient experience, especially when it comes to claims processing and customer support.
- Future Innovation: This new structure allows us to invest more deeply in future growth and services expansion, ultimately benefiting you.
- Continued Partnership: Our commitment to you, our valued broker partner, remains our top priority. The Provident family of companies—now backed by an even stronger and more specialized infrastructure—are better positioned to serve you and your clients now and into the future.
We’re excited about this new chapter and look forward to continuing to serve you with the highest level of excellence.
Sincerely,
Daren K. D’Ippolito, CPL, MA
Chief Executive Officer
Provident Insurance Programs, Inc.